With every deliverable UpBuild sends to a client, our primary goal is to ensure the end user can understand the document as thoroughly as possible without needing to ask us additional questions. We don’t mind questions, of course (we love them actually!), but we realize our client’s time is limited. Our time is limited. We don’t want to waste the time we do have discussing something that could have been avoided had we taken the extra step to answer it in the deliverable already.
To achieve this goal, we spend time making sure everything we send out looks a certain way, follows specific guidelines, and ultimately successfully educates the reader on the issue, what the next step should be, and who is responsible for it.
Before sending anything to a client we always ask ourselves, “will this make someone’s day better?”
In this post, I’ll go over some ways UpBuild builds its deliverables so that they provide the maximum value to the client.[Read more…] about Optimizing Deliverables for Maximum Usefulness