I recently gave a talk at MozCon 2019, titled “Human -> Machine -> Human: Understanding Human-Readable Quality Signals and Their Machine-Readable Equivalents.” Here are the slides, with added notes so you can follow along![Read more…] about Ruth’s MozCon 2019 Talk: Get the Slides
And now you hear that the site is going to be redesigned from top to bottom, and the HTML signatures you relied on are all going to vanish or change. PANIC!
Lead scoring is an imperfect science, and one that will depend on where and who you work with. To “score” a lead means to assign it some value that can be used for evaluation of the lead’s quality later. For example, you could qualify or score a lead based on the lead’s budget. If you are a design agency whose projects typically cost $5K-$10K and the client has a budget of over $10k, then that would be a great lead, while if they had less than $1k, they wouldn’t be able to afford to work with you, and it would be a bad lead. You could also evaluate the lead based on the lead’s title. For example, if you’ve determined that leads close at a higher rate if you’re dealing with a VP or C-Level executive, you could score the lead based on who submitted it. If it’s a VP of Sales, then it’s a Hot lead, while a Junior Analyst might be a Cold lead.
Lead scoring is hard because every business is different and there are no industry standards to score your leads against; you have to use your own in-house data and experience to determine what is a Cold, Warm, or Hot (or Bad, Medium, or Good, or whatever other scoring rubric you’d like to use) lead. Before you start scoring leads, talk to as many people on your sales team as you can to determine what makes a lead Hot or Cold, and what information they use to qualify leads. This type of intel is what will help you decide which metrics to use to score a lead.
With that in mind, if you have the data and can qualify your past leads by a particular characteristic of that lead, then you can significantly improve your analysis of your leads using Google Tag Manager (GTM) and Google Analytics.[Read more…] about What Is Lead Scoring and How You Can Do It In GTM
I’ve been hearing rumblings this week to the extent of “Firefox hates marketers and is coming for all of our data!”. This post, in particular, caught my attention, so the post that follows is my attempt to clear things up and, hopefully, lay some fears to rest.
In Mozilla’s announcement, they convey that “For new users who install and download Firefox for the first time, Enhanced Tracking Protection will automatically be set on by default as part of the ‘Standard’ setting in the browser and will block known ‘third-party tracking cookies’” according to the Disconnect list.”
Sounds like a scary development (pun intended) for people who rely on web analytics data for their careers and livelihoods. Before we go any further, let’s take a minute to break down browser cookies and the critical differences between first and third-party cookies.[Read more…] about No. Firefox Isn’t Going to Decimate Your Google Analytics Data.